GCW expands mediation service

May 2015

Directors Lisa Manley and Clive Gillingwater have become RICS Accredited Mediators and will be offering their services as independent mediators to resolve a host of complex property disputes. The duo can be appointed independently by lawyers and other third parties or through the RICS-run appointment service.

“Mediation will become a regular tool for solving disputes over lease renewals and rental values as the courts are actively encouraging alternative means of resolution. In two recent cases, the courts have penalised parties who have refused to consider mediation” says GCW director Lisa Manley.

The mediation role requires the soft skills to handle the face-to-face resolution of a dispute alongside in-depth property knowledge. Both Gillingwater and Manley completed intensive RICS training which included role play in guiding discussion and handling difficult situations.