Privacy Policy

This policy is effective as of 1st January 2024

Gooch Cunliffe Whale LLP (GCW) recognise the importance of protecting your privacy. Our Privacy Policy applies to your use of our website and your professional interactions with GCW employees. This Policy is designed to assist you in understanding how we collect, use, safeguard and disclose your personal information. Please note that, to the extent permitted by applicable law, your use of our website signifies your understanding and acceptance of the terms of this Privacy Policy.

 

What type of information do we collect

We may collect from you, or you may choose to provide the following information:

Contact information (for example your name, postal or e-mail address, and phone number)

We may also collect the information about you from third parties, such as, your social media interactions with us (for example, when you “like” a post on social media platforms)

 

How do we use your information

We may use your information to communicate with you in connection with the following:

  • Offerings and Services in which you have expressed an interest:
  • Newsletters and Marketing purposes:

In order to keep you informed about our latest news and services, we may send you e-mails and marketing communications to the email address you have provided. GCW complies with applicable laws when using your personal information for this purpose, and where applicable relies on your consent.

We may also use your information and client relationship data (collected via a business card with a GCW employee or when you communicate with a GCW employee via phone or email, for example) to provide you with services you request and manage our relationship with you. GCW has a legitimate business interest to use the personal information we collect from you to provide such requested services and in order to be able to service our clients better. With your consent, we may send you information or services of a promotional nature that we consider may be relevant to you.

We may also use the personal information we obtain about you for the following purposes:

  • Operating, evaluating and improving our business (including developing our services; managing our communications; determining the effectiveness of our advertising; analysing our products, services, websites, mobile applications and any other digital assets; facilitating the functionality of our websites, and mobile applications and any other digital assets)
  • Enforcing our Terms and Conditions or other legal rights

We also may use the information in other ways for which we provide specific notice at the time of collection.

 

Third Parties with whom we share your personal information

We may share your personal information with companies acting as our authorised agents in providing our services, including the following categories of service provider:

  • infrastructure and IT service providers, including cloud service providers
  • marketing, advertising and communications agencies
  • external auditors and advisors

We will also disclose your personal information when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to lawful requests by public authorities, including to meet national security or law enforcement agency’s requirements, or in special cases when we have reason to believe that disclosing your personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (whether intentionally or unintentionally) our rights or property.

 

How Long We Keep Your Personal Information

We will only retain the personal information we collect about you for as long as necessary for the purpose for which that information was collected, and to the extent permitted by applicable laws. We take steps to ensure that when we no longer need to use your personal information, we remove it from our systems and records.

 

Your Privacy Rights

We may ask you to select whether you would like to receive email and electronic communications from us such as offers, news, reports and other promotional communications. You may withdraw your consent or opt-out of receiving such communications at any time by contacting us.

Additionally, where we process your personal information for our legitimate interests you will have the right to object to such processing. Please be aware that where you object to this sort of processing it may affect our ability to carry out tasks as listed in this policy.

You have rights to request to review, access, correct, delete, port or object to our processing your personal information and lodge a complaint with a supervisory authority.

If you have any questions or concerns about our personal data policies or practices, please contact us.

 

Contact Us

You can contact us if you have any questions or concerns regarding this Policy, have any questions relating to our website, or wish to exclude your personal information from our marketing purposes.

You may contact us by emailing info@gcw.co.uk or writing to us at GCW, 50 Great Marlborough Street, London, W1F 7JS

Gooch Cunliffe Whale LLP Registered in England No. OC376010 Registered office: 2 Leman Street, London, E1 8FA

What our clients say.

GCW has advised us since purchasing our major town centre asset. Their experience in Greater London has been significant in reducing our void rate, whilst providing strategic advice for future town centre redevelopment.

Christopher Rhodes, Head of Asset Management
London Borough of Sutton

GCW have been instrumental in driving the success of The Orchards Shopping Centre. Their expert advice and proactive approach to leasing have helped us attract a vibrant mix of tenants, ensuring the centre remains a thriving hub for the Haywards Heath community.

 

The team at GCW consistently go above and beyond, combining market insight with a deep understanding of our objectives. We value their partnership and look forward to continuing our work together.

Vicky Reader, Head of Estates
Mid Sussex Council

Since working with GCW on Windsor, the asset has gone from strength to strength due to their strategic insights and knowledge about the town and wider competition. It has enabled us to reposition the asset from a branding perspective but also improve the tenant mix to satisfy the tourist and local catchment.

Richard Dunling, Asset Management Director
AEW

GCW have provided an outstanding, professional service to Redevco over a number of years – they become part of the team, exactly the sort of trusted support a client needs. Advisors who genuinely listen, consult, challenge – and then deliver.

Chris Baker, Portfolio Director
Redevco

Elmbridge have used the services of GCW on a number of occasions over the years. Their knowledge is second to none and they always give clear honest advice. We trust them in all they do for us.

Stuart La Frenais, Head of Property & Asset Management
Elmbridge Borough Council

We have worked with GCW for several years. We really value their joined-up approach to Leasing and Landlord & Tenant initiatives and the way they look beyond the immediate situation in front of all of us. Their expertise within the suburban London market in particular has helped to unlock opportunities and deliver value accretive initiatives in our assets.

Mark Harvey, Executive Director, Head of Asset Management
Rivington Hark

GCW are our trusted advisor, offering exceptional opinion and understanding of investment markets.

James Lapushner, Chief Investment Officer
Anacott Capital

GCW's expertise in identifying prime retail locations, especially in market towns, has been instrumental in our expansion. Their market insights, attention to detail, and proactive approach have ensured we secure the best opportunities for our brand. We highly value their partnership and look forward to continuing our growth journey together.

Richard Austin, Managing Director
Vinegar Hill

We have enjoyed working with GCW for many years. They have great market knowledge, tenacious and give well considered advice.

Danny O’Keefe, Partner
Evolve Estate

GCW combine investment acumen and occupational expertise to provide us with agile and accurate advice. This alongside their pro-active approach and significant market experience make them one of our most trusted advisors.

Gary McNamara, Investment Director
Ardent Companies

Over the years GCW have helped KFC and their franchise partners build their varied and flexible restaurant portfolio. This has covered acquisitions across out of town, edge of town, roadside and town centre locations, from smaller in town formats to traditional drive thru restaurants. Their market knowledge and boots on the ground approach has provided invaluable to us given our desire to grow the brand.

Alice Hutfield, Head of Acquisitions UK & ROI
KFC

GCW have helped Loaf as a trusted property advisor building our network of Shack to provide an invaluable bricks and motor presence for our brand. Their ability to think laterally and holistically outside traditional property silos has meant we have secured the right property whether in a shopping centre, garden centre, High Street or even stand-alone car dealership.

Theo Sheppard, Chief Commercial Officer
Loaf

GCW have worked with CBRE IM for over 20 years and have always provided honest, straightforward advice whether acting on a sale, advising on a purchase, undertaking a letting or negotiating a lease re-gear. They will identify and highlight potential issues in a transaction and endeavour to find solutions to enable it to proceed, where appropriate.

Alix Mills, Senior Director
CBRE Investment Management

GCW have been my principal retail adviser for over 30 years. I have always found them to be knowledgeable and, crucially, commercially astute. The advice I have sought has more recently morphed from finding tenants to full re-positioning strategies and they have given me an excellent service every time.

John Heller, Chief Executive Officer
LAP

We have worked with GCW for in excess of 10 years. Their development advice was crucial in our site assembly process, in conjunction with the consultancy advice on our flagship leisure placemaking development, from breaking ground to practical completion.

Peter Boarder, Head of Place Delivery
Reigate & Banstead Borough Council

We have worked with GCW for a number of years and have been impressed with their creative and driven approach to leasing retail space. The advice they provide us is well considered and has been instrumental in improving tenant mix and income at the Heart Shopping Centre, Walton on Thames.

Peter Dee Shapland , Director of Asset Management
Acai Group

GCW has been a trusted and invaluable property advisor to Empowered Brands for many years, playing a pivotal role in the growth of our network of énergie Fitness Clubs, Fit+ studios, and UBX Boxing + Strength Gyms. Their deep understanding of our brand requirements, combined with their strategic insight, has been instrumental in helping us navigate a highly competitive marketplace.

 

From identifying prime opportunities through their unparalleled market knowledge and extensive industry contacts to supporting our franchisees in negotiating optimal terms, GCW consistently demonstrates a commitment to excellence and partnership.

 

Their expertise has enabled Empowered Brands to secure key locations that align with our vision, contributing significantly to the success and expansion of our portfolio. We deeply value our relationship with GCW and look forward to continuing to work together as we achieve our ambitious growth plans.

Chris Wakefield, Franchise Relationship Manager
Empowered Brands